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1) Is the site secure?
YES. Ordering online using your credit card details is just as safe as ordering goods over the telephone, if not more so. ppprainwear.com has been issued a Secure Server Digital Certificate by the online Certification Authority, GeoTrust®, and has been authorized to display the GeoTrust® Authentic Site Seal. The GeoTrust® Digital ID is an electronic license credential for online business. It confirms that ppprainwear.com is a legitimate web site which establishes an encrypted communication channel protecting the information you send when submitting details for payment. For more information about GeoTrust® Digital Authentication services and online security guarantees, visit the GeoTrust® web site at www.geotrust.com.
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2) What about the shipping costs and how do you ship?
Our maximum shipping cost is $50.00 on any size order shipped standard ground.. Our minimum charge to ship any item is $7.45
We normally ship UPS Ground or Priority Mail. Most orders are delivered in 2-3 days (some may require 5 days).
Our warehouse and shipping facility is located in New Jersey. Additional charges may apply to shipments going to Alaska, Hawaii, Puerto Rico, etc.
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3) When will my order ship?
Most orders are shipped the day the order is received. We will advise you of any delays if we cannot ship within 2 days of receiving your order.
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4) What about returns and exchanges?
No Problem! - Check this link for more details, Returns and Exchanges
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5) What if I need an expedited shipment?
Normally, this is not a problem. You may order online, in the normal manner and indicate in the "special instructions" area that you require special shipping. We will calculate the revised shipping cost, e-mail the information to you and process the order.
...Or you can call us at 1-888-PLASTEX
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6) Do you make international shipments?
Yes. Most orders are shipped via UPS or via the Postal Service. Use our web site and we will calculate the shipping charges, send you this information via e-mail and process the order.
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7) Have you been in business longer than 50 years?
Yes. We have been manufacturing and importing since 1945.
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8) Do you put logos on your products?
Yes. Check out our Silk Screen page.
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9) Can you mail me a catalog?
Yes. Send an e-mail with your request to sales@ppprainwear.com. You can also download all our catalogs here in PDF format.
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